BUSINESS-AWARE AI
AI that understands the context of your business
Use each tenant’s business profile, products, customer types, and AI guidance to interpret feedback in context. Explore sentiment, emotions, intent, urgency, and recurring topics, with supporting feedback behind the insights.
Tenant context
Ground analysis in the business, its products, and its customers.
Guided analysis
Apply tenant-specific AI guidance when interpreting feedback.
Rich understanding
Identify sentiment, emotions, intent, urgency, and topics.
Supporting evidence
Explore the customer feedback behind AI findings.