IMPORT CENTRE
Bring customer feedback into the right workspace
Bring supported feedback into Storefront, E-commerce, B2B, or Service Intelligence through CSV, API, or available connectors. Map records to a configured source, monitor intake results, and select feedback for AI analysis.
Flexible intake
Bring in feedback through CSV, API, and available connectors.
Source mapping
Associate incoming records with a source configured for the selected module.
Import visibility
Review intake status, rejected records, errors, and job history.
Controlled AI analysis
Review imported feedback and select the records to analyze using tenant-specific AI context.