MAILROOM
Understand conversations in your customer inbox
Connect support and other customer-facing email accounts to AutoSenti and monitor conversations in one workspace. Analyze messages for sentiment, intent, emotion, urgency, and recurring topics, with the original email available for review.
Connected inboxes
Configure and monitor support or other customer-facing email accounts in AutoSenti.
Message intelligence
Understand sentiment, emotion, intent, urgency, and the subject of each conversation.
Recurring issues
Identify questions and concerns that appear across emails.
Conversation context
Open the original email thread behind an insight or priority flag.